Frequently Asked Questions
Can I book a vacation rental at Anastasia Condos?
We offer dozens of vacation rentals at Anastasia Condos, located in St. Augustine Beach. Enjoy staying within walking distance to restaurants, shopping, and grocery stores. Choose between oceanfront and ocean view locations. All condos are two or three bedrooms.
Can I access the amenities at Anastasia Condos?
When you stay at Anastasia Condos, you get access to unmatched complex amenities — in addition to miles of white, sandy beaches. Enjoy the heated outdoor pool and covered patio area, poolside wireless internet, tennis courts, walkway to the beach, and more.
Why should I book with Coastal Realty?
There are many advantages to booking your vacation rental with Coastal Realty:
- Coastal Realty makes check-in and check-out a breeze with convenient check in instructions and key access, located at our main office just two blocks away. Our main office is open 7 days a week for any assistance during your stay.
- Coastal’s office staff at Anastasia Condos welcomes you to stop in or call Tues & Thurs from 8:30am-12pm year round with any questions, comments, or concerns. Evenings and Sundays help is available through our main office line @ 800-587-2287, and we have 24 hour emergency assistance on call as well.
- Coastal offers on-site maintenance and housekeeping staff that are dedicated to making your stay comfortable and are available to address any issues that may arise.
Are there specific rules for Anastasia Condos?
Anastasia Condominiums has property-specific rules that can be viewed here.
What is the amount required to confirm a reservation and when is the balance due?
A 20% down payment per week is required at the time of booking for your reservation to be confirmed. The remaining balance is due 30 days (1 month) from your check-in date. You will receive a reminder e-mail about the balance 30 days from your check-in date.
What other charges are associated with a vacation rental?
Local and state taxes, check-out cleaning, the reservation fee, and a non-refundable Damage Waiver.
Is the Damage Insurance optional?
You have two options for damage insurance when booking your reservation. You can opt for a non-refundable $55 damage insurance which covers up to $3000 in accidental damages OR place a refundable $2000 deposit that will be refunded back onto your credit card after the unit is inspected upon check out.
What time is check-in/check-out and what will I need to do?
Check-In: 4 pm
You will receive an email 1-2 weeks prior to your check in with all of your access information and codes. We do not guarantee a check in time before 4pm. If you arrive after regular office hours, please come to the office the following business day to check in and return signed confirmations and receipts. Take a moment to review the association rules and regulations and garbage pickup instructions. Parking passes are to be picked up at the Anastasia Condos Association office, which is open Monday-Friday 8:30am-4:30pm. Place parking passes visibly in your vehicle any time you are parked within the complex.
Check-Out: 10 am
All trash should be bagged and taken to the dumpster located on the north side of the parking lot. Place all dirty dishes in dishwasher. Do not leave excessive dirty laundry – the average is two loads for a 2 bedroom, three loads for a 3 bedroom. Strip beds and put all dirty linens in washer/dryer area. Upon departure please drop off keys at the Coastal Realty main office, located at 3942 A1A South.
What is Coastal Realty’s Cancellation Policy?
Click here to view our cancellation policy. We offer travel insurance on your reservation through a third-party agent.
What is included in my rental?
All bath and bed linens are included. Each unit at Anastasia Condos has wireless internet, phone, and a full size washer dryer in every unit. Beach towels and chairs are not required to be in the units. You can view a list of inventory that should be included in your unit here.
Do you offer garbage pick-up as an amenity?
Yes, Anastasia Condos offers garbage pick-up Monday, Wednesday, and Friday excluding holidays. Place garbage in well-tied trash bags outside of your unit door or alcove between 7 am – 10 am. Please do not leave excessive amounts of garbage. If you need to dispose of your garbage there is a dumpster located on the north side of our parking lot. You will be charged for leaving excessive garbage.
Is there grocery/shopping nearby?
Yes! There are several grocery stores close to Anastasia Condos. These include a Publix (1.2 miles away), Winn-Dixie (1.1 miles), Walgreens (1.6 miles), Target (6.7 miles), and Wal-Mart (7 miles).
Who do we contact with any questions or issues that may arise?
A big advantage of renting Anastasia Condos through Coastal Realty is our on-site rental office. Please call or stop in the office if there is ever anything that we can help you with.
Anastasia Rental Office Hours: The rental manager is on property from 8am - 12pm Tues & Thurs or Tues & Thurs.
Anastasia Rental Office Phone: (904) 471-6606 Exts. 118 or 306
Coastal Realty Main Office: Mon-Fri 9:00am-5:00pm, Sat-Sun 9:00am-6:00pm
Coastal Realty Main Office Phone: (904) 471-6606 Option 2 for Vacation Rentals
24-Hour/Day Emergency Hotline for Coastal Realty Rentals for afterhours and holidays: (904) 461-0137
Coastal Realty Rental Office Email: rentals@coastalrealtyfl.com